Refund policy
Thank you for being a valued customer of SwingSesh! Our goal is for every customer to be completely satisfied with their purchase, but we understand that occasionally this may not be the case and products may need to be returned.
SwingSesh accepts the return of new, unused products that are unopened and in their original packaging. Please do not assemble or modify a product that you wish to return. Returns must be authorized and received within 30 days of delivery. For small parcel returns (apparel, accessories, etc), we do not require prior authorization, but returns must be received within 30 days of delivery.
Return shipping costs are the responsibility of the customer. We recommend using FedEx, UPS, or USPS to ship back any returns. We recommend that you insure return shipments and obtain tracking information. SwingSesh cannot be issued in full for items damaged in return shipping or items that are not received.
The return address is: SwingSesh LLC, 13385 Joy Rd, Lusby, MD 20657
A credit will be issued following the receipt of the returned items. All items are inspected to ensure that they are received in new condition, without damage, before a return is processed. Please allow 3-5 business days, after the return is received, to see the credit on your account. Return credit will be issued via the original payment method.
Please note that shipping charges are non-refundable. If products were shipped with free shipping the refund for the product will be less the actual shipping costs. SwingSesh reserves the right to reject any return that does not meet the return standards and may charge a re-stocking fee for returns up to 20% of the product cost.
We are always here to help or to answer any questions that you may have. Please email us at info@swingsesh.com or call (301) 247-2881 for further assistance.